+44 (0)1438 716176 info@avsvat.com

Who Are We

The AVS VAT team takes pride in being proactive, thorough, approachable – and instinctively saving clients’ money!

Excellent customer service is incredibly important to us. Whilst many people dread VAT issues, we love our work! Isolating and dealing with potential VAT problems is our forte.

Key specialists leading client projects include…


Melanie Lord

Melanie Lord

Founder & VAT Specialist

AVS VAT Expertise: Melanie loves unravelling VAT conundrums. She cuts through red tape and numbers to understand the real crux of VAT matters. Melanie works with clients across all business sectors and has specialist property and international VAT expertise. She’s a Chartered Tax Advisor and knows what clients really want – peace of mind and legal, low risk answers.

Melanie loves: “Time with my sons, walking the dog, gardening, good food – both cooking and eating, conversation and good wine with friends and, of course, shoes.” She dislikes: “Waste, injustice, bad customer service, instant coffee and pears.”

Life before AVS VAT: Melanie started her VAT career with HM Customs & Excise. She then managed the North East VAT practice for a Big Four firm prior to starting AVS VAT in 1994. She has over 30 years of VAT experience – and still loves her job!

Professional skills: VAT & indirect tax advice generally; Support & VAT advice for commercial property lawyers, solicitors and accountants; Understanding issues, isolating VAT implications and finding commercial solutions; VAT & Property; Precious Metals; UK VAT registrations and Agency support for non-UK businesses.

Tax Advisor

Linda Farnham

Linda Farnham

Travel & TOMS Specialist

AVS VAT Expertise: Linda is our resident Travel & TOMS VAT specialist. Very few people have her specialist knowledge and experience. If you or your clients have a VAT issue within the travel sector, Linda is the person to turn to. 

Linda loves: “Travelling and the smell of aviation fuel, freshly cut grass and the ocean”. Her dislikes include: ”Leftover food on a plate, the word ‘squally’ and retractable dog leads”.

Life before AVS VAT: Linda spent more than 30 years in specialist TOMS roles with HMRC. Her roles included advising UK Treasury representatives at EU level regarding modifications to the TOMS legislation.

AVS skills include: Securing substantial repayments of over-declared TOMS VAT; Expert advice to the travel trade on TOMS and relating VAT matters; Specialist TOMS VAT calculations.